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The
following means of support are available to all our
clients:
»
Dial in phone support between 9:00am-8:30pm,
Monday to Saturday, except public holidays;
Phone: 0412918776 or 03 83072999
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Email queries and problems; email: baosoft@yahoo.com
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This
section provides the most frequently asked
question in regards to the operational and common
errors experienced by most Baosoft
clients.
Please select the software you are experiencing
problems by looking at the FAQ listed below:
»
FAQ-Baosoft Global Keyboard
1.Q:
When I was typing,
sometimes there was a <pace>
automatically inserted in front of some unicode
characters.
1.A:
This is a problem of MS-Word 2000. To fix this
you
need to do
the following setting:
a. Click [Tools] from MS-Word 2000
Menubar
b. Select
<Options>
c. Click
[Edit] Tab
d. Untick
option
[] Use smart cut and paste
e. Then
click [OK] button to save the setting.
2.Q:
When I was typing,
sometimes the character I typed
became
square [] or looked funny.
2.A: Make sure that you select correct font that
supports
your languages or you can also look at
the help section
from Baosoft menu for font names.
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